Privacy Policy

Last modified: [October 15th 2024]

1. Introduction

Universal Healing & Wellness ("Company", "we", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide when you visit our website (our "Website") or use our services.
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Personal information (such as name, email address, phone number, postal address)
• Payment information
• Health information related to our services
• Communication preferences
• Feedback and correspondence

2.2 Information We Collect Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect:

• Usage details (e.g., traffic data, logs)
• Device information (e.g., IP address, browser type, operating system)
• Location data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect and store information about your interactions with our Website, including:

• Browser cookies
• Flash cookies
• Web beacons
• Tracking pixels

3. How We Use Your Information

We use the information we collect about you or that you provide to us:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send administrative information, such as appointment reminders
• To personalize your experience and deliver content relevant to your interests
• To communicate with you about promotions, upcoming events, and news
• To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To a buyer or other successor in the event of a merger, divestiture, restructuring, or other sale or transfer of assets
• To comply with any court order, law, or legal process
• To enforce our rights arising from any contracts entered into between you and us
• If we believe disclosure is necessary to protect the rights, property, or safety of Universal Healing & Wellness, our customers, or others

5. Third-Party Services

5.1 Go High Level

We use Go High Level, a customer relationship management (CRM) and marketing automation platform. By using our Website or services, you acknowledge that:

• Your information may be stored and processed on Go High Level's servers
• We may use Go High Level to manage customer relationships, send marketing communications, and track website interactions
• Go High Level may use cookies and tracking technologies on our Website
• Your information is subject to Go High Level's privacy policy in addition to ours

5.2 Other Third-Party Services

We may use other third-party services for analytics, advertising, payment processing, and other business operations. These services may collect and use your information according to their own privacy policies.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of our services. You can also:

• Opt-out of marketing communications
• Update or correct your information
• Request deletion of your personal information, subject to certain exceptions

8. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will post any changes on this page and, if the changes are significant, provide a more prominent notice.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your personal information in accordance with this privacy policy.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us at:

Universal Healing & Wellness
3303 East Baseline Road Ste 203 Gilbert, AZ 85234
(480) 676-2843

This privacy policy was last updated on October 15th 2024.